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On arrival at the Avis rental counter, you will be asked to produce:
  • A full credit voucher, American Express Card, Visa Credit Card or cash to cover applicable deposits.
  • Home address and telephone number.
  • Local contact details (hotel/tour operator).
  • Drivers licence
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    For your Safety

  • Keep all doors locked while driving.
  • Always park in a safe, designated area.
  • When leaving the vehicle unattended, lock all the doors and the boot.
  • Do not leave valuables in the vehicle – personal property is not covered by Avis insurance.
  • Do not hand keys to hotel porters to park the vehicle or leave the keys at reception.
  • Do not leave keys visibly ‘lying around’ in hotel rooms.
  • If the vehicle is to be collected, please speak to the Avis office and hand keys personally to the Avis attendant.
  • Do not hand keys to airport or airline staff when returning the vehicle.
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    Terms of Payment

  • When making payment using a voucher, unless stipulated, the cost of additional services e.g. fuel and one way fees are not included in your voucher value.
  • Avis accepts American Express Credit Cards, Visa Credit Cards and Avis Charge Cards 
  • MasterCard and Diners Club Credit Cards are no longer accepted in Zimbabwe.
  • Debit Cards are not accepted as a method of payment.
  • Avis will accept cash as a method of payment by prior arrangement only.  Please contact This email address is being protected from spam bots, you need Javascript enabled to view it   for details.
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    Avis Terms and Conditions

  • The renter must be in possession of a valid drivers licence – minimum rental age is 23 years.
  • The rates are based on the 24 hour clock and are calculated from the time of collection.
  • Fuel is not included in the rates – cars are delivered full and the customer is charged for refill on termination.
  • Oil, maintenance, maps on request and replacement vehicle on breakdown are included.
  • Cross border rentals are not permitted.
  • Extended rentals: Contracts will be recalled at the end of each 30 day period for settlement and renewal.  The renter will be deemed in default if the contract is not renewed.  The period outside the contract date is without insurance cover and in the event of an accident or theft, payment will be sought from the renter.
  • The use of unsurfaced roads will be at the renter’s risk and the renter will be charged for all damages, repairs and towing resulting from this.
  • One way rentals – your vehicle may be hired at any of our locations and left at another at the end of the rental. A one way fee will be charged.  Avis vehicles may not terminate outside of Zimbabwe.
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    Other

  • All drivers must be listed on the applicable rental agreement.  If an unlisted driver is involved in an accident, or theft of the vehicle, the renter will be liable for the full damages / loss to Avis.
  • In the event of an accident, a report must be made to the nearest police station and a police report number obtained.  Also immediately contact Avis through their closest office and report the details.
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    Disclaimer

    Car Rental Services (Private) Limited, trading as Avis Rent A Car (hereinafter referred to as "Avis") hereby notifies any and all persons that its website (hereinafter referred to as "the website") www.avis.co.zw is utilized subject to the specific terms and conditions set out hereunder.

    1.    Avis and/or its holding associates and subsidiary companies, together with its divisions and sub-licensees, expressly disclaims any liability arising in any manner whatsoever as a result of any information which may be published or appear in any manner whatsoever on this website.

    2.     Avis expressly disclaims and does not make any warranties or provide any guarantees either express or implied of any nature whatsoever in respect of any information published on the website and such disclaimer shall include but not be limited to any implied warranty of merchantability, fitness for a particular purpose or non infringement.

    3.     Avis shall not be liable in any manner whatsoever in respect of any incorrect or erroneous information published on the website.

    4.     All information provided by any person whomsoever for publication on the website shall not be regarded by Avis as being confidential or proprietary information in any manner whatsoever and in receiving such information, Avis specifically does so on the basis of such information not being confidential.  Avis shall have an unrestricted right to utilize any such information or material on an unrestricted basis and shall have an unrestricted irrevocable licence to use, reproduce, display, modify, transmit and distribute those materials or information in any manner which Avis may decide in its sole, unrestricted discretion.

    5.     Avis shall not be liable under any circumstances whatsoever for any claims made against any person whomsoever or whatsoever arising from information published on the website including but not limited to any direct, indirect special or other consequential damages of any sort whatsoever.  The provisions of this Paragraph shall be applicable even if Avis is expressly advised of the possibility of such damages or financial loss.

    6.    The terms and conditions set out herein shall apply mutatis mutandis in respect of any publication of any information on any website linked in any manner whatsoever to the website.

    7.     Without prejudice to the generality of the terms and conditions set out in the Disclaimer, it is specifically recorded that in the event that any virus or like defect affecting any electronic equipment of any nature whatsoever utilized by any user of the website, no claim of any nature whatsoever may be made against Avis arising from such damage.

     

    The Choice is yours

    At Avis we believe that the best can always be bettered.  That’s why we never stop striving to give you as much as possible. Our value-added services present competitive rates and are specially designed to meet your car rental needs. Its our way of doing the extraordinary and trying harder, for you.